WARRO AIWARRO AISign in

Trust Center

Security & Compliance

Your repair orders contain sensitive customer, vehicle and claim data. Here is how WARRO AI protects it at every step.

Encryption in Transit & at Rest

  • All traffic is served over HTTPS with 256-bit SSL/TLS certificates.
  • Stored data and uploaded documents are encrypted at rest by our hosting infrastructure.

Dealership Data Isolation

  • Database-enforced row-level access rules scope every record to its dealership.
  • Users can only see repair orders, findings and technicians belonging to their own store.

Private Document Vault

  • Repair order PDFs are stored in private storage with no public links.
  • Files open only through signed, short-lived access granted to authorized users.

Role-Based Access

  • Roles for Warranty Administrators, Service Managers, Fixed Operations Directors and General Managers.
  • Platform administration is restricted to verified super-admin accounts and never widens dealership access.

Authentication

  • Email and password sign-in with secure session handling.
  • Protected pages and server functions verify the signed-in user on every request.

Immutable Audit Trails

  • Every audit re-run creates a new record; prior audits are never overwritten.
  • Reviewer decisions keep the reviewer, timestamp and comment for full traceability.

Responsible, Evidence-Based AI

  • WARRO AI never fabricates missing warranty documentation.
  • Each finding cites its evidence and source page; human review is always the final decision.
  • TSB matches are kept only when they come from verified NHTSA sources and quote the bulletin verbatim.

Infrastructure & Availability

  • Hosted on managed cloud infrastructure with automated backups.
  • Failures in secondary checks (such as TSB lookups) never block the primary audit.

Compliance Posture

  • Designed to support OEM warranty policy compliance by catching documentation gaps before submission.
  • Findings are advisory; dealerships remain responsible for final claim accuracy and OEM requirements.
  • Customers should only upload labor data and documents they are licensed to use.